An urgent recall has been issued for several Tower air fryer models due to a manufacturing defect that poses a potential fire risk. Consumers across the UK are advised to check their appliances immediately and cease use if they own one of the affected models.
Affected Tower Air Fryer Models
The recall impacts the following Tower air fryer models manufactured between January 2022 and April 2023:
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T17023 – Tower 2.2L Manual Air Fryer
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T17061BLK – Tower 4L Manual Air Fryer
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T17067 – Tower 4L Digital Air Fryer
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T17087 – Tower 2L Compact Manual Air Fryer
These products have been sold by major UK retailers, including Tesco, Argos, B&M Bargains, Poundland, Robert Dyas, and through the Tower Housewares website .
Identifying the Risk
The identified defect may cause the air fryer to overheat, potentially leading to a fire hazard. While Trading Standards have assessed the risk as low, Tower Housewares has initiated a voluntary recall to prioritise customer safety.
Immediate Actions for Consumers
If you own one of the affected models:
- Stop Using the Appliance Immediately: Unplug the air fryer from the power source to eliminate any risk.
- Check the Model Number: Locate the model number on the appliance's rating label, typically found on the base of the unit.
- Verify Batch Number: Visit www.tower-safety.co.uk to determine if your specific batch is affected.
- Submit Your Details: If your unit is part of the recall, follow the instructions on the website to submit your details for a replacement or refund.
Retailers Involved
The recalled air fryers have been sold through various retailers, including:
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Tesco
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Argos
- Sainsbury’s
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B&M Bargains
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Poundland
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Robert Dyas
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Tower Housewares Website
Customers who purchased their air fryers from these retailers should follow the same verification and return process outlined above.
Replacement and Refund Options
Affected consumers are offered two options:
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Replacement Air Fryer: A new unit of equal or better specification will be delivered within 60 days.
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Gift Voucher: A £60 e-voucher redeemable on the Tower website, delivered via email within 72 hours.
To proceed, consumers must upload a photo of the appliance's rating label and complete a declaration confirming they have ceased using and properly disposed of the faulty unit .
Contact Information
For further assistance:
- Tower Housewares Customer Service: 0333 220 6066 (Mon-Fri, 09:00 – 15:00)
- Email: customerservice@towerhousewares.co.uk
- Recall Information: www.towerhousewares.co.uk/pages/air-fryer-recall
Frequently Asked Questions
Q: How can I check if my Tower air fryer is part of the recall?
A: Locate the model number on the base of your air fryer and visit www.tower-safety.co.uk to verify if your unit is affected.
Q: What should I do if my air fryer is recalled?
A: Cease using the appliance immediately, unplug it, and follow the instructions on the Tower Safety website to arrange for a replacement or refund.
Q: Are all Tower air fryers affected by this recall?
A: No, only specific models manufactured between January 2022 and April 2023 are affected.
Q: Can I continue using my air fryer if it's not listed among the recalled models?
A: Yes, if your model is not listed, it is not part of the recall and can be used as normal.
If you own a Tower air fryer, take immediate action to ensure your safety and that of your household. For more information, visit the official Tower recall page or contact their customer service.
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